Contact Us

Have questions about Auto Trade? We're here to help! Whether you need technical support, have questions about our trading strategies, or want to provide feedback, we'd love to hear from you.

Get in Touch

📧 Email Support

For general inquiries, technical support, or feedback:

support@auto-trade.example.com

Frequently Asked Questions

How do I get started?

Sign in with your Google account, create a free Alpaca account, and connect your API keys in the settings. You can start with paper trading (simulated) at no risk.

Is my data secure?

Yes! Your API keys are encrypted and stored securely. We never have access to withdraw funds from your account. Alpaca API keys only allow trading permissions, not withdrawals.

Can I use this with live trading?

Yes, Auto Trade supports both paper (simulated) and live trading through Alpaca. We strongly recommend testing with paper trading first to understand how the strategies work.

What are the fees?

Auto Trade itself is free to use. Alpaca Markets offers commission-free trading. However, leveraged ETFs like TQQQ and SQQQ have expense ratios built into their structure.

Can I customize the trading strategy?

Currently, we offer two pre-built strategies: Aggressive (TQQQ/SQQQ) and Conservative (TQQQ/Cash). You can choose between them and set your investment amount. Custom strategies may be added in future updates.

How often does the bot trade?

The bot evaluates signals daily after market close and executes trades at market open (9:30 AM ET) on weekdays. It only trades when technical conditions warrant a position change.

What if I want to stop automated trading?

You can disable automated trading anytime from your dashboard. You also have the option to manually execute trades or close positions at any time.

Business Inquiries

For partnership opportunities, institutional inquiries, or media requests, please contact us at:
business@auto-trade.example.com

Report a Bug

Found a bug or technical issue? Please email us with:

  • A description of the issue
  • Steps to reproduce the problem
  • Your browser and operating system
  • Any error messages you received

⚠️ Important Note

For urgent account or trading issues, please contact Alpaca Markets directly at alpaca.markets/support. We do not have access to your Alpaca account and cannot resolve account-specific issues.